Frequently Asked Questions
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It depends on your plan, but broadly: a content calendar built around your business, captions written in your voice, image content shaped to match your brand, and posting handled for you across the platforms you choose. Higher plans add Stories, comment monitoring and monthly performance reports.
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We don’t run one-size-fits-all pricing. Every business needs something different, different platforms, different posting frequency, different levels of involvement, so we put together a package and a price to match what you actually need. Get in touch and we’ll work it out together.
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Most businesses start noticing more consistent engagement within the first month, since that’s when your profiles start looking active and on-brand. Bigger shifts, more enquiries, more followers, more reach, usually build over two to three months as the content and posting rhythm bed in. Social media rewards consistency, not quick wins.
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Yes, always. Every post is scheduled to a shared calendar so you can see what’s coming and flag any changes before it goes out. Nothing publishes without your sign-off.
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Most of our clients focus on Instagram and Facebook, since that’s where their customers spend time, but we also work with LinkedIn, TikTok and Google Business Profile depending on what suits your business.
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Yes. Before we write anything, we get to know your tone, your customers and what makes your business different. Every caption is written to sound like you, not like a template.
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Not much. A quick onboarding chat, access to your existing social accounts (or help setting new ones up), and any photos or brand details you want us to use. We take it from there.
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Yes, on the plans that include it. We monitor and respond to comments and DMs during business hours, and flag anything that needs your personal attention straight away.
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Of course, they’re your accounts. We just ask that you give us a heads up so we can keep the calendar consistent and avoid clashing content.
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We work on a rolling monthly basis with no long lock-in contracts. If it’s not working for you, you can pause or cancel with notice.
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Get in touch through the contact page and we’ll set up a short call to talk through your business and what you need. From there we’ll put together a plan and get your first content calendar moving.

